Here are the steps on how to reset your PIN :

1. On the lock screen, click on the "I forgot my PIN" link.
2. Choose a reset method. You will be asked to choose a method to reset your PIN. The available methods will depend on the security settings that have been set up on your device. The options may include:

• Using a security key. If you have a security key set up for your device, you can use it to reset your PIN.
• Using your Microsoft account. If you have a Microsoft account associated with your device, you can use it to reset your PIN.
• Using a local account password. If you have a local account password set up for your device, you can use it to reset your PIN.

3. Follow the on-screen instructions. Once you have chosen a reset method, follow the on-screen instructions to complete the reset process.

If you're still unable to reset your PIN please let us know. We'll be happy to help you troubleshoot the issue further.