Last Updated: March 2026
Applies to: NIMO PC Models with built-in webcams
Symptoms: When attempting to join a video call or open the Camera app, your screen remains black, or others cannot hear you because the microphone is not registering input.
Resolution: We understand how critical your camera and microphone are for daily use. Before requesting a repair, please check these common system-level restrictions:
Check the Physical Privacy Switch: Some NIMO models are equipped with a physical privacy shutter over the webcam. Ensure the slider is completely open and not covering the lens.
Windows Privacy Settings: Press the Windows Key and type "Privacy settings". Navigate to the Camera and Microphone tabs. Ensure that the global switch for "Let apps access your camera/microphone" is toggled to ON.
Keyboard Shortcuts: Look at the top row of your keyboard (F1-F12) for a key with a camera or microphone icon (sometimes with a slash through it). Press this key (or hold FN and press this key) to disable the hardware-level mute or camera lock.
Comments
8 comments
None of these steps helped, and my laptop does not have a key with a microphone icon. In Settings there is no recognized input device at all.
None of these steps helped me either. I also do not have a key with a camera or microphone icon. In Settings - Camera, there is no “change” option.
None of these steps helped me. I need my camera
What I need is the camera driver so I can load it myself because there is no camera recognized by Windows.
My microphone makes a horrible sound and the external. Microphone won't work.
My microphone makes a horrible sound and the external. Microphone won't work.
No camera recognized by windows…is there a fix for this? I need my webcam for meetings and such.
I have a model N178 laptop - camera and microphone not working, not listed in Device Manager. I found this fix - worked for me: Shut down laptop. Remove power cord. Wait about 30 seconds. Hold down power button for at least 30 seconds. If computer starts shut down again. If does not start - mine did not, insert power cord and restart. Camera then recognized in Device Manager. The key is shut down, remove power cord, hold power button 30 secs, restart. Hope it works for y'all.
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