Last Updated: March 2026
Applies to: NIMO PC Models with built-in webcams
Symptoms: When attempting to join a video call or open the Camera app, your screen remains black, or others cannot hear you because the microphone is not registering input.
Resolution: We understand how critical your camera and microphone are for daily use. Before requesting a repair, please check these common system-level restrictions:
Check the Physical Privacy Switch: Some NIMO models are equipped with a physical privacy shutter over the webcam. Ensure the slider is completely open and not covering the lens.
Windows Privacy Settings: Press the Windows Key and type "Privacy settings". Navigate to the Camera and Microphone tabs. Ensure that the global switch for "Let apps access your camera/microphone" is toggled to ON.
Keyboard Shortcuts: Look at the top row of your keyboard (F1-F12) for a key with a camera or microphone icon (sometimes with a slash through it). Press this key (or hold FN and press this key) to disable the hardware-level mute or camera lock.
Comments
4 comments
None of these steps helped, and my laptop does not have a key with a microphone icon. In Settings there is no recognized input device at all.
None of these steps helped me either. I also do not have a key with a camera or microphone icon. In Settings - Camera, there is no “change” option.
None of these steps helped me. I need my camera
What I need is the camera driver so I can load it myself because there is no camera recognized by Windows.
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