Symptoms/Context: The tip of your charger snapped off, or the charger cable has completely stopped working/charging.

Resolution: Charger cables are considered accessories. Here is our policy regarding charger replacements:

• Within 90 Days: If your laptop was purchased within the last 90 days, please contact our support team with a picture of the damage, your Serial Number, and your Order Number for a free replacement.

• Outside 90 Days: If your purchase is outside the 90-day window, charger cables are not covered under warranty if they stop working due to wear, failure, or accidental damage. You can purchase a compatible replacement ("Nimo 2 Meters 65W USB-C Charger Cable") directly from our website. (Tip: Contact our support team to see if you qualify for a discount code like '10FL' at checkout).